Refund Policy

If you would like to return a product for exchange, replacement, or refund, please email our customer support at support@puffvaporslvlv.com . Returns are not allowed unless it is for manufacturer defects. Also see out warranty policy. Please provide as many details as possible, including ORDER #, Full Name, Address, Phone Number, and REASON for the return. If the return is approved you will get further directions on shipping the package back to us.